Document Handling & Retention Policy

1. Confidentiality

We treat the documents you share with us as confidential. Access is limited to those individuals involved in preparing or managing your order, and they are expected to maintain confidentiality.

2. Secure handling

We use reasonable technical and organisational measures intended to protect documents while they are in our care, including access controls and secure transfer where appropriate. No method of transmission or storage can be described as completely secure.

3. Retention period

We aim to retain documents and related records only for as long as is reasonably necessary to deliver the services, respond to any follow-up queries, and meet our legal and regulatory responsibilities. After this period, we aim to delete or securely dispose of them.

4. Deletion

Where you ask us to delete your documents earlier, we will aim to do so, subject to any records we are required to keep by law.

5. Sub-processors

Where individuals working with us are involved in delivering your order, they are asked to handle documents in line with this policy and to keep information confidential.

6. Your rights

You may contact us at any time to ask about the documents we hold, or to request their correction or deletion, as described in our Privacy Policy.

7. Contact us

If you have any questions about this policy, please contact us at info@ukcourttranslations.co.uk or call +44 7482 545337.